Citibot is a software company that provides municipalities with a communication service for interacting with their residents. Citibot enables city governments to enhance their customer service by connecting with their citizens through an interactive chatbot and data management/work order system. This allows citizens to easily and effectively report issues to the city, such as potholes or broken streetlights, so they can quickly be resolved. Its platform allows municipal governments to communicate with residents through platforms they already use including SMS (text) and Social Media Messenger Apps.

Technology, Software, Communications, B2G